SIRE automatically recognizes when a Deposit Refund or Deposit Application has been reversed in Sage Intacct and restores the deposit balance accordingly. This ensures your available deposit balance always reflects the current accounting state in Intacct, allowing you to refund or apply the deposit again without requiring manual intervention.
How It Works
When you process a deposit transaction in SIRE:
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A Deposit Refund creates an AP Bill in Sage Intacct.
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A Deposit Application creates an AR Adjustment in Sage Intacct.
If one of these accounting documents is later reversed in Sage Intacct, SIRE automatically detects the reversal and updates the associated deposit the next time the Deposits list is loaded or refreshed.
What Happens After a Reversal
When SIRE detects that the associated AP Bill or AR Adjustment has been reversed:
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The Refunded/Applied Amount is reduced by the reversed deposit amount.
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The Refundable Amount is recalculated automatically.
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The Refund or Apply action becomes available again, provided there is an available balance.
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No manual database updates are required.
This behavior applies to:
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Deposit Refunds
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Deposit Refunds with Interest
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Deposit Applications
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Deposit Applications with Interest
Note: When a transaction includes interest, only the base deposit amount is removed from the Refunded/Applied Amount. Interest is not included in the deposit balance calculation.
When Are Deposits Updated?
SIRE evaluates the status of the related Intacct documents whenever the Deposits list is loaded or refreshed.
Only active (non-reversed) AP Bills and AR Adjustments contribute to the Refunded/Applied Amount.
As a result:
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The Deposits list always displays the current refunded/applied balance.
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The Refund and Apply dialogs always display the latest Refundable Amount.
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Available actions are automatically enabled or disabled based on the updated balance.
Example
A tenant has a security deposit of $2,000.
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A refund of $2,000 is processed in SIRE.
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SIRE creates an AP Bill in Sage Intacct.
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Later, the AP Bill is reversed in Sage Intacct.
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The next time the Deposits list is opened or refreshed:
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The Refunded Amount returns to $0.00.
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The Refundable Amount returns to $2,000.00.
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The deposit can be refunded again.
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Important Notes
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Reversals must be performed in Sage Intacct AR or AP modules. SIRE detects the updated document status automatically.
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Historical refund and application records are retained for audit purposes. Only the calculated deposit balance is updated.
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Deposit Transfers are not affected by this feature. If a transfer is reversed, the associated deposit balances are not automatically reconciled.