Overview
The Tenant Statement provides a statement of tenant charges, payments, and outstanding amounts as of a selected date.
You can review statements online, send them by email, or download them for printing.
Accessing Tenant Statement
From the main menu, go to:
Reports > Tenant Statement
Process Tenant Statements
Complete the required fields.
Property
Select the property for which you want to generate statements.
As Of Date
Enter the date through which statement information should be included.
Based On
Select the date used to determine which transactions are included:
-
Transaction Date
-
GL Posting Date
-
Due Date
Include Terminated Leases
Enable this option to include tenants associated with terminated leases.
Select Tenants
After selecting a property, the available tenants are displayed.
You can:
-
Select individual tenants.
-
Select all tenants.
-
Search by Tenant ID.
-
Search by Tenant Name.
-
Search by Lease Name.
Select Process Statement to create the statements.
Statement generation may take some time. When processing is complete, open the notification or continue to the Tenant Statements preview.
Preview And Display Options
The preview allows you to control how statements are displayed and generated.
Available options include:
-
Exclude Zero Balance
-
Display Entity Name
-
Display Item Description
-
Columns To Display
Available statement columns include:
-
Date
-
Item ID or Item Description
-
Document Number
-
Unit
-
Original Amount
-
Paid/Applied Amount
-
Remaining Amount
-
Memo
Display selections are saved in the browser and may be reused the next time statements are generated. Clearing browser data or using a different browser may reset these selections.
Statement Information
The statement may include:
-
Tenant Name
-
Tenant ID
-
Tenant Email
-
Statement generation date
-
Charge Date
-
Item ID or Item Description
-
Invoice or document number
-
Original Amount
-
Paid/Applied Amount
-
Remaining Amount
-
Memo
When available, transaction references can link back to the related Intacct record.
Tenants without open items may display a message indicating that there are no open items for the selected tenant.
Email Statements
Tenant Statement email delivery is part of the Communications feature. The Tenant Statement email template and notification can be customized from:
Company > Communications
To email statements:
-
Select the tenants whose statements should be sent.
-
Review the default tenant email address.
-
Add additional recipients if required.
-
Select Print or Email Statement.
You can send statements individually or select all available statements.
The statement is sent as a PDF attachment.
Print Statements
To print or download statements:
-
Select the tenants whose statements should be printed.
-
Select Print for individual statements.
-
Select Print All to process multiple statements.
When printing multiple statements, the system prepares a downloadable ZIP file containing the generated PDFs.
Frequently Asked Questions
What Is The Difference Between As Of Date And Based On?
As Of Date determines the reporting period end date. Based On determines which transaction date is used to include items in the statement.
Can I Include Terminated Leases?
Yes. Enable Include Terminated Leases before generating the statements.
Can I Generate A Statement For Only One Tenant?
Yes. Select only the required tenant before generating the statements.
Can I Show Item Descriptions Instead Of Item IDs?
Yes. Enable Display Item Description.
Can I Choose Which Columns Appear?
Yes. Use Columns To Display to select the statement columns.
Can I Send Statements To Additional Recipients?
Yes. The tenant email is used by default, and additional recipients can be added before sending.
Why Does A Tenant Have No Statement Items?
The tenant may not have open items for the selected property, date, and Based On option.