Senior Care Lease Renewals

Use Senior Care lease renewals to create, deliver, and accept renewal offers for Senior Care leases in SIRE.

This process is separate from the Non-Senior Care lease renewal process. Senior Care renewals support Senior Care pricing rules, Care charge allocation, and bulk acceptance.

Create Lease Renewal Offers

Go to Tasks > Manage Leases > Create Lease Renewal Offers.

Use the search filters to find leases that are ready for renewal.

Required fields:

• From

• To

• Property

Optional filters:

• Room Type

• Level of Care

• Lease Move In

Level of Care values are managed in Company > My Preferences.

Leases without an end date cannot be selected for renewal.

Select the leases you want to renew, then select Next.

Set Increase Parameters

Enter the increase values for the selected leases.

Required fields:

• Total Increase

• Base Rent Increase Cap

Use the allocation sections to distribute the increase across eligible charges.

• Base Rent allocation percentages must total 100% when Base Rent can receive an increase.

• Care allocation percentages must total 100%.

• If the Base Rent Increase Cap is 0, Base Rent does not receive an increase.

• If the lease move-in date is within the last 12 months, Base Rent does not receive an increase and the increase is allocated to Care charges.

Select Next to review the renewal offers.

Review And Deliver Offers

The offer review page shows the selected leases and renewal details.

You can review:

• Unit Name

• Payor Name

• Current Base Rent Charges

• New Base Rent Charges

• Current Care Charges

• New Care Charges

• Market Rent

• Room Type

Each Senior Care renewal offer uses a 12-month renewal term.

Before creating offers, confirm:

• Offer Expires is complete.

• The correct lease details are selected.

• Email and Print options are set correctly.

• Base Rent and Care charge allocations are valid.

Select Create & Deliver Offers to create the renewal offers.

Creating a new offer replaces existing unaccepted offers for the same lease.

Email And Print Delivery

When Email is selected, SIRE sends the renewal offer to the payor email when available. If a payor email is not available, SIRE uses the primary tenant email.

When Print is selected, SIRE generates printable renewal offer PDFs.

Email and print delivery are processed in the background. Review Notifications for success, partial success, or errors.

Accept Lease Renewal Offers

Go to Tasks > Manage Leases > Accept Lease Renewal Offers.

Use the filters to find pending renewal offers.

Required fields:

• From

• To

• Property

Optional filters:

• Room Type

• Level of Care

Only unaccepted offers appear in the list.

Select one offer and choose Accept Offers to review and accept that renewal. Enter the Renewal Effective Date, then select Accept Offer.

Bulk Accept Senior Care Renewal Offers

Senior Care renewal offers can be accepted in bulk.

Select multiple offers, then choose Accept Offers.

The confirmation window shows:

• Number of selected leases

• Lease term of 12 Month

• Required Renewal Effective Date

Select Confirm to start bulk acceptance.

Bulk acceptance runs in the background. Review Notifications for the final result.

What Happens After Acceptance

When a Senior Care renewal offer is accepted, SIRE:

• Marks the renewal offer as accepted.

• Extends the lease using the 12-month renewal term.

• Updates the lease month-to-month setting when applicable.

• Adds new monthly recurring charge amounts using the Renewal Effective Date.

• Leaves existing accepted offers out of the pending renewal offer list.

SIRE uses Sage Intacct information for payor, balance, and email details. Acceptance updates the SIRE lease and recurring charge records.

Notifications

You may see these notifications:

• Lease Renewal Offer Send Email

• Lease Renewal Offer Generate PDF

• Lease Renewals Completed Successfully

Review notification details to confirm successful delivery, generated PDFs, completed renewals, or any failed records.

Frequently Asked Questions

Is This The Same As The Non-Senior Care Renewal Process?

No. Senior Care lease renewals use separate Senior Care pages, pricing rules, Care charge allocation, and bulk acceptance.

Can Senior Care Renewal Offers Be Accepted In Bulk?

Yes. Select multiple pending Senior Care renewal offers, choose Accept Offers, enter the Renewal Effective Date, and confirm. Bulk acceptance uses the 12-month Senior Care renewal term.

Why Can’t I Select A Lease For Renewal?

A lease cannot be selected if it does not have an end date. A lease may also be excluded if it does not match the selected filters or already has an unaccepted, unexpired renewal offer.

Where Are Level Of Care Values Managed?

Level of Care values are managed in Company > My Preferences.

What Happens If The Base Rent Increase Cap Is 0?

Base Rent does not receive an increase. The increase is allocated to Care charges.

Does Acceptance Update Sage Intacct?

SIRE uses Sage Intacct information for payor, balance, and email details. Accepting the renewal updates the SIRE lease and recurring charge records.